Daickvox CRM

Customer Relationship Management

Every business has its particularities. That's why you need a CRM that adapts to your processes and specific verticals. Centralize all management in one system, align your teams, and access the full history in real-time.

Optimize your commercial processes

Implement a CRM system designed to increase the productivity of your agents and improve customer retention.

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Increased
retention
Identify opportunities to improve customer satisfaction quickly and proactively.
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Pipeline
management
Focus on high-quality prospects to optimize resources and close deals.
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Debtor
segmentation
Segment debtors according to their delinquency level and apply more effective collection actions.
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Data
traceability
Get complete visibility of each data journey and interactions across digital channels.
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Customize
without limits
With a no-code structure, you can create and modify business rules without extra costs or developers.
insights CRM Benefits

Total control and management
of your commercial operations

1 — Centralization

Data centralization

Consultant discussing customer data on a tablet

Group all customer information in one place, facilitating access and data management, and improving team collaboration.

2 — Communication

Improved communication

Improvement of communication between users

Facilitate communication between departments and clients, ensuring everyone is aligned and interactions are personalized.

3 — Monitoring

Analysis and reports

Screen data monitoring

Provides tools to analyze customer behavior and team performance, enabling strategies based on real data.

4 — Automation

Automated routines

Productivity management on the board

Automate repetitive tasks and management sequences, freeing up time for the team to focus on higher strategic value activities.

5 — Experience

Superior satisfaction

Agent providing a great experience from mobile

By having access to updated preferences and needs, you can offer a tailored service, drastically increasing your base's loyalty.

6 — Conversion

Sales increase

Rising commercial results

We help you identify sales opportunities, manage leads effectively, and track them to multiply your total conversions.

7 — Helpdesk

Integrated support management

Helpdesk attention

Centralize and unify support tickets, generate alerts on time, and integrate conversational AI to provide fast and timely answers.

8 — Collections

Intelligent debt management

Debt monitoring

Easily recover payments with less friction, automate tracking, and significantly improve your team's collection success rate.

9 — Sales

Complete sales traceability

Sales cycle analysis

Track any sales cycle, closely follow previous interactions, and use omnichannel traceability for the perfect deal closing.

Continuous support towards your goals

Custom service
Upgrades and improvements
24/7 Attention
Business mentoring
Expert Academy