Daickvox Generative AI

Integrated intelligence transforming your CX

Generative AI goes far beyond a chatbot. It's a cross-sectional technology capable of automating cognitive flows, predicting behavior, and powering instant resolutions across all your channels.

Client
Hola, ¿cuál es el estado de mi pedido #4821? 🤔
13:50
Bot activado
¡Hola! Tu pedido #4821 está en camino 🚀 Entrega estimada: hoy antes de las 18hs
13:51
Bot
Client
Client
0:03
13:52
Bot activado
Entendido. No hay problema en ajustar el domicilio. Ya agendé el envío a Av. Libertador 4563, Apt. 607 para las 20hs. ✅
13:52
Bot
Client
¡Muchas gracias! Excelente atención y celeridad en la resolución. 👏✨
13:53

Generative AI

Eficiencia total, respuestas inteligentes

Accelerate processes and resolutions

Empower your human teams providing them with complementary co-pilot tools and automatically generated cognitive insights.

record_voice_over
Whisper
feature
Sends instructions or real-time suggestions operating in the background, without the final user noticing.
sensors
Monitoring
sensors
Audits interactions and intelligently balances the demand to distribute resources to the human agent.
leaderboard
KPI
measurement
Detects duration, real emotions, and topics discussed in each ticket to obtain conversational insights.
support_agent
Ask for
help
If it can't resolve a technical query, it routes the conversation transferring the full context at scale.
co_present
Real-time
copilot
Assists your agents live, suggesting effective responses and instantly auto-completing key data.
auto_awesome Generative AI

Autonomy and efficiency
driven by technology

1 — Communication

Cognitive chatbots

User positively interacting with an AI

Automate digital customer service improving the user experience with fast, contextual responses natively integrated to multiple platforms.

2 — Telephony

Natural voicebots

Intelligent information analysis by AI

Reduce wait times handling calls autonomously. Automate complex queries choosing among 350 hyper-realistic dialects or clone your corporate voice.

3 — Auditing

Speech Analytics

Support agent using AI tools on his mobile

Audit 100% of your phone conversations automatically evaluating overall performance. Detect quality improvement opportunities without listening to full audios by hand.

4 — Verification

Image Recognition

Team analyzing results and metrics generated by AI

Visionary AI recognizes, validates, and extracts information from any scanned visual document, speeding up identity procedures, fighting fraud, and entering it to your ERP.

5 — Synergy

Combination with RPA

Quick resolution demonstration on a smartphone

Trigger unattended processes sending directives to the central automation module. Allows the tool to move data, fire back-office webhooks, or send notifications.

6 — Projection

Predictive Analytics

Growth and scalability of customer service

Project future metrics supported by massive operational histories. Anticipate the likely revenue of your collection strategies factoring algorithmic credit risk.

7 — Empathy

Natural Language Understanding

User surprised by the AI's response capability

An architecture that understands with surgical precision everyday language and regional jargon, abstracting the original intent behind any disorganized comment.

8 — Context

Fast, organic training

Quick AI platform setup

Directly ingest your current knowledge base (PDFs, URLs, ticketing systems). The intelligence will learn the company's culture and protocol operating within its legal spectrum.

9 — Versatility

Trans-industrial revolution

Professional managing the AI platform easily

An innovation ready to impact banking operations, insurance validations, hospital network scheduling, direct e-commerce, or major educational centers.

Continuous support towards your goals

Custom service
Upgrades and improvements
24/7 Attention
Business mentoring
Expert Academy