Daickvox Automation

Intelligent automation for less effort

Simplify your processes. The automations module allows you to generate tasks such as messaging, ticketing, or instant operations by integrating with your entire omnichannel infrastructure.

Improve your operations

Empower every stage of the customer journey by configuring tools designed to operate unattended and fast.

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Intelligent
automation
Program global messages and calls based on rules you trigger in real time, without manual intervention.
verified
Fewer
human errors
Eliminate repetitive tasks and reduce errors, drastically improving your staff's operational efficiency.
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Personalized
experience
Adapt each interaction with fast, timely responses tailored to the context or stage of each user.
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Action in
real time
Take automatic decisions based on user behavior and optimize all types of contacts instantly.
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Omnichannel
integration
Connect your CRM, digital platforms, and any external service system in a single unified flow.
account_tree Use Cases

Solutions adapted
for all sectors

1 — Marketing

Marketing campaigns

User experiencing fluid and satisfactory attention

Segment audiences and schedule massive personalized sendings, maximizing impact and drastically improving your global conversion rate.

2 — Collections

Profitability in collections

Team collaborating in system integration

Increase your revenue by automating payment reminders and impacting the debtor digitally. Free up your team to handle only complex cases.

3 — Contact

Proactive telemarketing

Professional working efficiently with automated tools

Apply automated omnichannel communication strategies and increase the contact rate up to 60%, avoiding losing valuable digital opportunities.

4 — Service

Customer service

Specialist analyzing performance metrics on a dashboard

Automate events, ticket updates, and send instant reminders. Achieve the best response times and improve overall SLA compliance.

5 — Logistics

Logistics and tracking

Building automated and scalable workflows

Apply recurring push notifications at every shipping stage. Ensure each customer is informed in real time and avoid logistics friction.

6 — Reports

Interaction analytics

Reviewing results and optimizing resources

Apply detailed analyses on the module's direct performance. Evaluate read rates, the predominant channel, and the exact time an event triggers.

7 — Flows

Design your visual flows

Real-time automated process supervision

Identify which processes are key in your business to create direct conditional rules and logical branches so your system adapts dynamically.

8 — Systems

Integrate all your systems

Fast launch and deployment of technological solutions

Connect your main transactional platform along with social networks, CRM, or external platforms, ensuring flawless synergy with all parties involved.

9 — Onboarding

Immediate execution and deployment

Intuitive interface for automations management

Put into action every communication flow you have devised without depending on technical teams or prolonged corporate waiting. Make it work from day one.

Continuous support towards your goals

Custom service
Upgrades and improvements
24/7 Attention
Business mentoring
Expert Academy